E-commerce app registration notification (apps)

Traders, organizations, or individuals owning a mobile e-commerce app with online sales and ordering functionality must notify the Ministry of Industry and Trade.

In the case of using a sales app to trade goods and services on the list of conditional goods and services, enterprises must fully comply with legal regulations on the business conditions of those goods and services. They must also publish on the digital app, the date of issue, and place of issue of the certificate of eligibility for business in cases where the law requires a certificate of eligibility for business.

Traders must develop measures to protect consumer rights in e-commerce activities on mobile apps and establish contracts and online payment mechanisms.

Procedures

Traders, organizations, and individuals can notify the Ministry of Industry and Trade about the establishment of a mobile e-commerce sales app through the e-commerce management portal at http://online.gov.vn/.

Process	Detailled description
Step 1	Register a system login account Enterprise name; Enterprise tax code; Business sectors; Head office address; Contact information (phone number, email)
Step 2	Account confirmation Within 3 working days, Enterprise will receive a result from the Ministry of Industry and Trade via the registered email address with one of the following contents: If the account registration information is complete, the enterprise will be granted a system login account and proceed to Step 3; If the account registration is rejected or requires additional information, the enterprise must re-register or provide additional information as requested.
Step 3	Declare and scan the notification dossier for the sales app After being granted a system login account, enterprises, organizations, and individuals log in, select the “Notify e-commerce website for sales” function, and declare information according to the form. The app notification information is as follows: App name Storage location or app download location Types of goods and services introduced on the app; Name of the enterprise owning the app; Enterprise head office address; Tax code; Name, title, ID number, phone number, and email address of the enterprise representative, the person responsible for the sales app.
Step 4	The Ministry of Industry and Trade responds to the procedure Within 3 working days, the enterprise will receive a response from the Ministry of Industry and Trade via the registered email address with one of the following contents: Confirm that the declared information is complete and valid; Inform that the declared information is incomplete or invalid. In that case, traders, organizations, and individuals must return to Step 3 to re-declare or supplement the information as requested. Traders, organizations, and individuals are responsible for monitoring the status of application processing via email or the system access account that has been granted to update and correct information as requested. Within 10 working days from the date of receiving a request to supplement the information in Step 4 as prescribed in Clause 2 of this Article, if traders, organizations, and individuals do not respond, the notification dossier will be terminated and the notification dossier must be submitted again from Step 3.

LIST OF DOCUMENTS

Enterprise information: Copy of the Enterprise Registration Certificate (Enterprise name, tax code, address of head office, legal representative, phone number, email, etc.)

App information: App name, Storage location or app download location, Types of goods and services introduced on the app.

Download attachments here

COMMITMENT TO SERVICES

On time

All that we do will be planned specifically in terms of time and content. You can control what we do, and the time to completion, and in all cases, we help you maintain the enterprise’s compliance with the deadlines with competent authorities and employees.

Exactly

We commit to the accuracy of the contents of consultation, established documents, and services we provide to customers. We aim to provide you with a safe and effective legal solution for your business operations.

Security

We establish a confidentiality commitment with you, so information about the enterprise, human resources, finance, etc., and other contents related to enterprises and investors will only be disclosed with your consent or in accordance with the laws of Vietnam.

SERVICE PERFORMANCE PROCESS

Assign

CDLAF assigns designated personnel responsible for ensuring information security, ensuring that only assigned individuals have the right to access information and handle client communication.

Collect information and prepare the service contents

Assigned personnel are responsible for collecting clients information, reviewing regulations and preparing service content.

Control the quality

The Board of Lawyers and Counsels reviews the service content prepared by the assigned personnel before it is sent to clients for their review.

Clients’ approval

Clients review and approve the service content prepared by CDLAF. When requested, meetings are held to explain the prepared content.

Completion

Personnel responsible for service completion directly implement it at the competent authority (if required). They also monitor the progress, report the results, and hand them over to clients.

After-service support

Guide clients to perform necessary tasks related to the delivered results and provide updates on changes in legal regulations.

People

Contact Us

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FAQ QUESTIONS: E-commerce app registration notification (apps)

How long is the work permit valid?

The maximum term of a work permit is 02 years. In case of extension, it can only be extended once for a maximum period of 02 years.

In which cases will the Work Permit be revoked?

The Work permit expires in accordance with the provisions of Clauses 1, 2, 3, 4, 5, 6 and 7, Article 156 of the Labor Code.

The employer or foreign employee does not comply with the provisions of this Decree.
Foreign workers do not comply with Vietnamese laws while working in Vietnam, which affects social security, order and safety.

What are the conditions for foreign workers to be allowed to work in Vietnam?

Foreign workers working in Vietnam are people with foreign nationality and must meet the following conditions:

Being 18 years old or older and having full civil capacity;
Having professional qualifications, techniques, skills, and work experience; having good health in accordance with regulations of the Minister of Health;
Not being a person who is serving a sentence or who has not had a criminal record erased or is being prosecuted for criminal liability in accordance with foreign or Vietnamese law;
Having a work permit issued by a competent Vietnamese state agency, except for the cases specified in Article 154 of this Code.

In which cases are foreign investors considered technical workers?

Technical workers are foreign workers in one of the following cases:

Having been trained for at least 1 year and having at least 3 years of working experience which is appropriate to the position that foreign workers expect to work in Vietnam.
Having at least 5 years of working experience which is appropriate to the position that foreign workers expect to work in Vietnam.

In which cases can foreign workers come to Vietnam to work as experts?

Experts are foreign workers in one of the following cases:

Having graduated from university or higher or equivalent and having at least 3 years of work experience which is appropriate to the job position that the foreign worker expects to work in Vietnam;
Having at least 5 years of experience and having a practising certificate which is appropriate to the job position that the foreign worker expects to work in Vietnam;
Special cases are decided by the Prime Minister at the request of the Ministry of Labor, War Invalids and Social Affairs.